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Branded delivery tracking & customer communication

Deliver a seamless, on-brand experience with Shipday. Share real-time tracking, add custom ads, send text updates, and customize your driver app to match your brand.

4.76,000+ businesses

  • Customer tracking page showing the driver’s live location on a map

    Real-time delivery tracking

    Share a live tracking link via SMS so customers know exactly when to expect their order.

  • Tracking page with a promotional banner for a menu offer

    Custom ads on tracking page

    Promote menu items, discounts, or special offers directly on the customer tracking page.

  • Shipday Driver App styled with a restaurant’s brand colors and logo

    Customizable driver app

    Match the Shipday Driver App interface to your brand colors and logo.

Why it matters

Customers judge your service by what they see after they order. Branded tracking links, timely text updates, and a driver app that matches your identity keep them informed, build trust, and cut down on “Where’s my order?” calls, so your team can focus on running the business.

Trusted by 6,000+ businesses worldwide

  • Little Caesars
  • Papa Johns
  • Pizza Guys
  • Romeo's Pizza
  • Zeeks Pizza
  • Otto Pizza
  • Zpizza
  • Slice Factory
Customers love the tracking feature. It builds trust and shows we’re serious about service.
Patrick ChengGeneral Tso’s

Available in 30 Languages

Shipday app shown in several languages
  • English
  • Español
  • Français
  • Italiano
  • Português
  • Türkçe
  • Русский
  • Deutsch
  • Română

20% faster delivery with a branded experience

Branded tracking page with the driver’s live location and delivery progress

Real-time delivery tracking

Give customers full visibility into their order with a live tracking link shared via SMS. They’ll always know exactly when to expect delivery.

  • Live updates on driver location and progress
  • Predictable delivery timing for customers
  • Fewer “Where’s my order?” calls
Tracking page with a restaurant’s logo, brand colors, and a promotional ad

Custom branding & ads

Transform the tracking page into an extension of your brand. Add your logo, colors, and customize the Shipday Driver App to reflect your identity.

  • Consistent brand experience from order to delivery
  • Branded tracking links and logo for recognition
  • Display custom ads and promotions on the tracking page
Customer feedback request and order status notifications

Customer feedback & notifications

Engage customers during and after delivery with instant feedback requests and timely updates on their order status.

  • Automatic SMS or email notifications about order progress
  • Gather ratings and comments immediately after delivery
  • Strengthen the customer relationship with real-time communication
Delivery confirmation message sent to the customer

Delivery confirmation

Reassure customers the moment their order is delivered with clear confirmation via text or email. This helps reduce uncertainty and creates a more reliable customer experience.

  • Instant confirmation at the time of delivery
  • Reduced disputes and order-related issues
  • Build stronger trust and transparency

How it helps your business

  • Increase customer trust

    Real-time updates reduce uncertainty and boost confidence in your service.

  • Boost repeat orders

    Promotions on the tracking page keep customers engaged and coming back.

  • Reinforce your brand

    Every digital touchpoint, from tracking links to driver interactions, matches your brand identity.

  • Improve efficiency

    Fewer “Where’s my order?” calls free up staff time.

Pricing that scales with your deliveries

Pick the plan that fits your fleet. No per-stop fees on paid plans. No credit card required to try.

Country

Branded Elite

Branded tracking, 3rd-party delivery & private reviews.

Starts at$99/mo

Included Orders300

$0.20 per extra order

Get started

Business AI Lite

Everything in Elite + AI Operations & Growth Managers, SMS promos.

Starts at$199/mo

Included Orders750

$0.20 per extra order

Get started

Business AI

Everything in Lite + AI Receptionist, unlimited orders & multi-location.

Starts at$399/mo

Unlimited orders per location

Get started

Professional

Automated dispatch, route optimization & SMS ETAs.

Starts at$49/mo

Included Orders300

$0.10 per extra order

Get started

Branded Elite

Everything in Professional + your brand on tracking, driver app & 3rd-party fleets.

Starts at$99/mo

Included Orders300

$0.20 per extra order

Get started

Business AI Lite

Everything in Elite + AI Operations Manager & SMS promos.

Starts at$199/mo

Included Orders750

$0.20 per extra order

Get started

Business AI

Everything in Lite + geo-fencing & advanced analytics.

Starts at$399/mo

Included Orders1,500

$0.25 per extra order

Get started

Professional

Unlimited drivers, route optimization & auto-dispatch.

Starts at$49/mo

Included Orders300

$0.10 per extra order

Get started

Branded Elite

Everything in Professional + branded tracking & driver app.

Starts at$99/mo

Included Orders300

$0.20 per extra order

Get started

Business AI Lite

Everything in Elite + AI Operations Manager & customer data.

Starts at$199/mo

Included Orders750

$0.20 per extra order

Get started

Business AI

Everything in Lite + full AI agent suite, geo-fencing & multi-location.

Starts at$399/mo

Included Orders1,500

$0.25 per extra order

Get started

Basic

Core tools to start: driver app, tracking & POD.

Free$0/mo

Included Orders300

Maximum 300 orders per month.

Start free

Professional Lite

Live map tracking, auto-dispatch & SMS/WhatsApp notifications.

Starts at$29/mo

Included Orders300

$0.06 per extra order

Get started

Branded Elite

Everything in Professional Lite + branded tracking & driver app.

Starts at$99/mo

Included Orders300

$0.20 per extra order

Get started

Business AI Lite

Everything in Elite + AI Operations Manager & customer data.

Starts at$199/mo

Included Orders750

$0.20 per extra order

Get started

FAQs

Can I customize the look of the tracking page?

Yes. You can add your logo, brand colors, and promotional content to match your restaurant’s style.

How do customers receive the tracking link?

Tracking links are automatically sent via SMS as soon as the order is out for delivery.

Can I use the branded driver app for all my drivers?

Yes. Your brand settings will apply to all drivers using the Shipday Driver App for your deliveries.

Can I change the ads on the tracking page anytime?

Absolutely. You can update promotional content in real time to match seasonal offers or daily specials.

Does the system send delivery confirmations automatically?

Yes. Customers receive a text or email confirmation when their order is delivered.

Deliver on your brand promise.

With Branded Tracking & Customer Communication, every order is a chance to delight customers and strengthen loyalty.